Resolved: API Service Degradation

Incident Report for Canopy Servicing

Resolved

This incident has been resolved. API responses should be normal now.
Posted Sep 04, 2024 - 17:27 UTC

Investigating

We are addressing service degradation affecting some of our customers.

We are seeing intermittent API responses that fail with 500 status codes. It appears that our hosting provider had an issue.
Posted Sep 04, 2024 - 17:15 UTC
This incident affected: Canopy API.